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Automation of the "Profigas" service station network

мережа СТО газобалонного обладнання


Coordination of 70+ gas equipment service stations

About the client

"Profigas" is a network of over 70 service stations specializing in the diagnostics and installation of gas equipment for vehicles. Before implementing Odoo, the company faced challenges in effectively serving customers and coordinating between sales and production departments.

Implemented solution

  • CRM for auto service:systematization of customer interactions, tracking request history, and automating the sales funnel.
  • Order management:a unified system for registering customer requests with automatic distribution among network stations.
  • Work planning:coordination of workload for technicians at 70+ stations for optimal resource utilization.
  • Communication platform:optimization of communication between sales and production departments through a unified messaging system.
  • Accounting for services and materials:automation of invoices and monitoring of work completion for each vehicle.
  • Financial calculations:a transparent payment system from the first request to the final payment for services.

Implementation results

  • Improving communication with customers:The unified CRM provided quality service without lost requests.
  • Sales Efficiency:Process automation allowed managers to handle more requests with increased personal efficiency.
  • Network Coordination:Reduced communication time between sales and technicians through a single platform.
  • Financial Transparency:Automation of calculations simplified payment control across 70+ service points.
  • Scalability:The system is ready to connect new stations without additional development costs.