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Implementation of the Odoo system for the network of medical centers "ZDRAVO"

Автоматизація медичного менеджменту та кабінету лікаря


Digital transformation and automation of medical management


About the client

The ZDRAVO network of medical centers is a modern medical institution that is actively developing. For the successful expansion of the company's network, a reliable system was needed to automate both medical and commercial processes.

Project objectives

The main goal was to create a unified information space for managing communications with patients, medical services, and financial accounting. It was necessary to automate the patient journey: from the first call to receiving the service and payment.

Implemented solution

Based on Odoo, the UBM Soft team implemented a system that covers the key business processes of the medical center:

  • Communication management:automation of patient inquiries registration and integration with IP telephony for quick communication.
  • Sale of medical services:convenient selection of the required doctor and quick appointment scheduling for the patient.
  • Doctor's office:digitization of the specialist's workspace for recording provided services.
  • Financial accounting:automation of registration of provided services, payments, and financial reporting.
  • Analytics and reporting:receiving accurate data on the operation of the entire network of medical centers in real time.

Implementation results

  • High level of service:accelerating the process of scheduling appointments and servicing patients.
  • Full control:transparency of financial flows and services provided at every stage.
  • Readiness for scaling:the Odoo system has become the basis for easily connecting new medical centers to the network.